Introduction to Improving Inter-Professional Communication (IIPC)

Welcome to the “Improving Inter-Professional Communication: Working Effectively in Medical Teams.” seminar (IIPC).

Healthcare professionals often don’t realize how words, tone and actions can impact others. Additionally, most don’t realize how their communication and behavior can undermine a culture of safety and foster medical errors. At times, colleagues and employers may intervene, coaching may be recommended and occasionally, outside resources like this seminar are recommended. Whether you were referred to the course or are simply looking to improve your leadership and communication skills, this course is designed to give you the skills you need to employ professional and effective communication every day in the workplace. Our hope is that you gain insight into your own communication style and behavior through online independent study and virtual, interactive large and small-group discussions. We look forward to working with you!

Program Details:

The course consists of two components: an online, independent learning portion that you will complete in the Learning Management System (LMS) and a CPEP LIVE (Live Interactive Video Education) seminar portion. The seminar portion runs for three days with a schedule as follows:

  • Thursday beginning at 6:00 PM MT and ending at 7:30 PM MT
  • Friday beginning at 8:00 AM MT and ending at 5:00 PM MT
  • Saturday beginning at 8:00 AM MT and ending at 1:00 PM MT

The Agenda for the CPEP LIVE seminar portion is as follows:

Day 1:


Day 2:


Day 3:


Pre-Seminar Assignments:

It is of utmost importance to complete the LMS portion and all pre-seminar assignments by two weeks prior to the start of the CPEP LIVE seminar portion.