Improving Inter-Professional Communication (IIPC)

Required Readings

Welcome to CPEP

Introduction to Improving Inter-Professional Communication (IIPC)

Pre-Seminar Assignments

Required Readings

4 Topics

“Behaviors that Undermine a Culture of Safety”, The Joint Commission, Sentinel Event Alert, Issue 40, July 9, 2008

“Cultivating psychological safety: Activating humanness in healthcare”, MGMA Insight Article, July, 2020

“Mind the Gap – The Essential Guide to Workplace Accountability”, VitalSmarts 2018

“David Rock’s SCARF Model – Using Science to Work Effectively With Others”

Program Details

Pre & Post Seminar Assignments

Ground Rules for IIPC – both the LMS portion and the CPEP LIVE seminar portion

Module 1 Intro

Faculty Introductions

DiSC Behavior Profile: Insights into Effective Teaming

Introduction to DiSC

1 Quiz

Introduction to DiSC Knowledge Check

Your DiSC Style

2 Quizzes

Write about your DiSC style

Your DiSC Style Knowledge Check

Module 2

DiSC Working with Others

2 Quizzes

Choose the DiSC style of someone that you would like to build a better relationship with

DiSC Working with Others Knowledge Check

Improving Inter-Professional Communication Action Plan

1 Quiz

Improving Inter-Professional Communication Action Plan Knowledge Check

Introduction to DiSC Knowledge Check

Improving Inter-Professional Communication (IIPC) Introduction to DiSC Introduction to DiSC Knowledge Check

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Question 1 of 5

1. Question
Understanding our DiSC style gives us the information we need to explain why we act the way we do and why others need to accept us as we are.
- True
- False
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Question 2 of 5

2. Question
The DiSC model provides information that can be used to understand others by:
- Recognizing others’ DiSC style offers information about how to motivate them and avoid unnecessary stress.
- Recognizing behaviors that might be interpreted as resistant, dismissive or arrogant are more likely to be connected to aspects of a person’s DiSC style.
- Provides insights into how we react to triggers and how to manage our reactions to mitigate conflict and breaches in trust.
- All of the above
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Question 3 of 5

3. Question
The Cornerstone Principles of Everything DiSC Workplace are: (choose 4)
- DiSC styles are not intended for labeling, but for understanding
- DiSC style is not flexible
- No DiSC style is good or bad
- All styles have strengths and limitations
- Everyone is a mixture of styles
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Question 4 of 5

4. Question
Our DiSC style and priorities are concrete in that we always behave, interact and communicate from that segment of the circle.
- True
- False
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Question 5 of 5

5. Question
It is a core principle of DiSC that all styles are equally valuable and people are a blend of all four styles.
- True
- False
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