Enhanced Patient Communication: Building Compassion, Communication and Trust

A Non-Profit Program for All Healthcare Professionals

AVAILABLE REMOTELY VIA CPEP LIVE THROUGH THE END OF 2020

Live, interactive video-conference technology delivering high-impact, effective education to healthcare professionals without the need to travel

The Enhanced Patient Communication seminar is designed to help clinicians refine and enhance their patient communication skills. The intensive 10-hour program allows participants to personalize the learning experience to address specific interests and “hot button” issues. Participants have multiple opportunities to practice new skills and receive individualized feedback.

Small Group Sessions – Concrete Plan of Action

Enrollment is limited to eight participants, allowing each clinician the opportunity to identify and work on individual goals. The seminar includes a behavior style profile, interactive discussions, a session on provider well-being and resilience, simulated patient exercises, and development of a personal Plan of Action identifying steps each participant can take to improve patient communication.

Each participant receives a post-seminar report with recommendations from the faculty. The report and the participant’s Plan of Action can be released to a third party if requested by the participant.

Seminar Participants Will:

  • Understand how behavior style and personal history impact communication with patients
  • Improve understanding and mastery of primary principles of effective clinician-patient communication
  • Strengthen communication skills through practice with and feedback from simulated patients
  • Enhance skills in managing challenging communication situations through identification of their own “hot button” issues, such as difficult patient encounters, communicating unanticipated adverse outcomes, saying no, navigating “the list,” or motivating patients to
    change

What You Need to Know

This seminar will offered via CPEP LIVE – Live, Interactive Video Education on the following dates:

  • August 27 – August 28
  • December 3 – December 4

A list of upcoming sessions is at the bottom of this page.

Enrolling in this course is easy. Simply Click Here to access the registration page.

The seminar is targeted at clinicians who wish to improve their skills in this critical area. It is also designed to fulfill licensing board or credentialing recommendations for education.

Physicians, physician assistants, advanced practice nurses, podiatrists, dentists and other healthcare professionals are also invited to attend.

The cost for the seminar is $1,500. The optional Follow-up Program is a separate enrollment process and fee.

  • After your initial registration, you will receive an e-mail confirmation of enrollment within 48 – 72 hours

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of Memorial Hospital UCHealth and CPEP.

Memorial Hospital UCHealth is accredited by the Colorado Medical Society to provide continuing medical education for physicians.

Memorial Hospital UCHealth designates this live course for a maximum of 11.0 AMA PRA Category 1 Credits ™. Memorial Hospital UCHealth CME Committee, Planners and Faculty have no relevant relationships to disclose. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Special Thanks

Course development is funded through a grant from the COPIC Medical Foundation.

Additional Resources